Datenschutzerklärung

1. Introduction

We at Raazmor ("Raazmor", "we", "us") take the protection of your personal data seriously. This privacy policy informs you about the nature, scope, and purpose of the processing of personal data when you use our website www.raazmor.com.

2. Controller

Raazmor
72764 Reutlingen, Germany
Email: info@raazmor.com

3. Data we collect

  • Name, email address, phone number (e.g., through contact forms)
  • Company details (for B2B purchases)
  • Shipping/billing addresses
  • IP address and technical data (through cookies and analytics tools)

4. Purposes of processing

We process your data for:

  • Processing and fulfilling orders
  • Answering inquiries
  • Providing customer support
  • Marketing and product information (with consent)
  • Website performance and security

5. Legal bases (Art. 6 GDPR)

We rely on the following legal bases:

  • Contract performance (Art. 6(1)(b) GDPR)
  • Legitimate interest (Art. 6(1)(f) GDPR)
  • Consent (Art. 6(1)(a) GDPR, e.g., newsletter opt-in)
  • Legal obligation (Art. 6(1)(c) GDPR)

6. Cookies & tracking

We use cookies to operate and analyze our website. Please see our Cookie Policy for details.

7. Data sharing

We may share your data with:

  • Payment service providers
  • Shipping/logistics partners
  • IT hosting or support providers
  • Legal or tax consultants if required by law

We do not transfer personal data outside the EEA except to the extent necessary for order fulfillment (e.g., Egyptian production partners), under standard contractual clauses or other permitted safeguards.

8. Data retention

We retain personal data only as long as needed for the above purposes or to comply with legal obligations.

9. Your rights

You have the right to:

  • Access your data (Art. 15 GDPR)
  • Rectify incorrect data (Art. 16 GDPR)
  • Erase your data (Art. 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Lodge a complaint with a supervisory authority

10. Contact

If you have questions about data protection, please contact us at:
info@raazmor.com

11. Changes

We reserve the right to update this privacy policy. Please review it regularly.